<!--

body { color: #000000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px}
p { color: #000000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px }
li { color: #000000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 14px; margin-bottom: 0px }
td { color: #333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px }

a {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a:hover { color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px;  text-decoration: none; font-weight: bold; }

.white_heading {color: #FFFFFF; font-size: 11px; font-family: Verdana, Arial, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }
.black_heading {color: #000000; font-size: 11px; font-family: Verdana, Arial, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }
.required_asterisk {color: #ff0000; }

.kb_summary_text {color: #333333; font-size: 14px; font-family: Verdana, Tahoma, Helvetica, sans-serif; line-height: 17px; font-weight: bold; }
.ticket_subject_text {color: #333333; font-size: 14px; font-family: Verdana, Tahoma, Helvetica, sans-serif; line-height: 17px; font-weight: bold; }
.ticket_body { color: #111111; font-size: 11px; font-family: Verdana, Helvetica, sans-serif; line-height: 17px}

a.kb_parent {color: #333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.kb_parent:hover {color: #333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.kb_category {color: #666666; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: normal; }
a.kb_category:hover {color: #666666; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: normal; }
a.kb_article_link {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: normal; }
a.kb_article_link:hover {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: normal; }

a.queue_link {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.queue_link:hover {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }

a.menuitem {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: normal; }
a.menuitem:hover {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: normal; }

a.ticket_link {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: normal; }
a.ticket_link:hover {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: normal; }

a.link {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: normal; }
a.link:hover {color: #800000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: normal; }

.success { color: #009900; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; font-weight: bold; }
.fail { color: #990000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; font-weight: bold; }

.agent_reply { color: #BB0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; font-weight: bold; }

.main_table { 		background-color: #BABABA; }

.menu_title {		background-color: #666666; }
.box_menu_cell { 	background-color: #EEEEEE; }
.box_content_cell { background-color: #EEEEEE; }
.box_title_cell { 	background-color: #800000; }

.white_back { 		background-color: #FFFFFF; }

.table_header_cell {background-color: #ECECEC; }

input.stylized { border-left: solid 1px #336699; border-top: solid 1px #336699; border-right: solid 1px #666666; border-bottom: solid 1px #666666; font-family: Tahoma, Arial, Helvetica; font-weight: bold; font-size: 8pt; color: #FFFFFF; background-color: #800000; }


.cer_maintable_header { font-family: Verdana, Arial, Helvetica, sans-serif;  font-size: 10pt; font-weight: bold; color: #FFFFFF; font-style: normal; text-decoration: none}

.cer_maintable_header0 { font-family: Verdana, Arial, Helvetica, sans-serif;  font-size: 12pt; font-weight: bolder; color: #525552; font-style: normal; text-decoration: none}

.cer_maintable_header2 { font-family: Verdana, Arial, Helvetica, sans-serif;; font-size: 10pt; font-weight: bold; color:#525552; font-style: normal; text-decoration: none}

.cer_maintable_heading { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #333333 }

.cer_maintable_text { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: normal; color: #666666 }

.cer_maintable_subjectLink { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt; font-weight: bold; color: #333333 ; text-decoration: underline}

.cer_footer_text { font-family: Arial, Helvetica, sans-serif; font-size: 10px; font-weight: normal; color: #FFFFFF }

.cer_view_header { font-family: Arial, Helvetica, sans-serif; font-size: 14pt; font-weight: bold; color: #000000}

.cer_display_header { font-family: Arial, Helvetica, sans-serif; font-size: 14pt; font-weight: bold; color: #FF671D}

.cer_configuration_updated { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #990000 }



.cer_display_staff_message { background: #669999; }

.cer_display_customer_message { background: #669933; }

.cer_display_staff_comment { background: #91A3B9; }

.cer_display_commentLink { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; color: #FFFF00; font-weight: bold; text-decoration: underline }

.cer_display_emailText { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: normal; color: #000000}

.cer_display_ticket_header { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt; font-weight: bold ; color: #FFFFFF}



.cer_maintable_text { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: normal; color: #333333 }

.cer_maintable_text_1 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: normal; color: #333333; background: #E3E3E3 }

.cer_maintable_text_2 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: normal; color: #333333; background: #D8D8D8 }



.cer_header_loginLink { font-family: Arial, Helvetica, sans-serif; font-size: 10pt ; color: #FFFFFF; font-weight: bold; text-decoration: underline}

.cer_header_text01 { font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: #660000}

.cer_header_text02 { font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: #CCCCCC}

.cer_menu_text01 { font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: #003366}



.cer_knowledgebase_search_background { background: #B5B5B5; }

.cer_knowledgebase_heading { font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 12pt ; font-weight: bold; color: #000000 }

.cer_knowledgebase_link { font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 9pt ; font-weight: normal; color: #333333 }

.cer_knowledgebase_link:hover {

	font-family: Arial, Verdana, Helvetica, sans-serif;

	font-size: 9pt ;

	font-weight: normal;

	color: #FF6600

}

.cer_knowledgebase_link_lg { font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #222222 }

.cer_knowledgebase_link_lg:hover { font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #CC3300}

.cer_knowledgebase_link_nav{ font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #336699 }

.cer_knowledgebase_link_nav:hover { font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #CC3300 }



.cer_knowledgebase_text { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: normal; color: #333333 }

.cer_knowledgebase_article { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #333333 }

.cer_knowledgebase_article:hover { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt ; font-weight: bold; color: #FF671D }



.cer_maintable_headerLink { font-family:Verdana, Arial, Helvetica, sans-serif; font-size: 10pt; font-weight: bold; color: #525552; text-decoration: none}

.cer_maintable_headerLink:hover {

	font-family:Verdana, Arial, Helvetica, sans-serif;

	font-size: 10pt;

	font-weight: bold;

	color: #003399; text-decoration: none

}



.TicketLink {

	font-family: Arial, Helvetica, sans-serif;

	font-size: 10pt ;

	color: #191970;

	font-weight: bold;

	text-decoration: underline

}



.TicketLink:hover {

	font-family: Arial, Helvetica, sans-serif;

	font-size: 10pt ;

	color: #cc3300;

	font-weight: bold;

	text-decoration: underline

}



.EmailLink {

	font-family: Arial, Helvetica, sans-serif;

	font-size: 10pt ;

	color: #333399;

	font-weight: bold;

	text-decoration: underline

}

.cer_index2_text  {

	font-family: Verdana, Arial, Helvetica, sans-serif;

	font-size: 10pt;

	font-weight: bold;

	color: #333366;

	font-style: normal;

	text-decoration: none

}



.cer_TrainTitle_text  { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11pt; font-weight: bold; color: #333366; font-style: normal; text-decoration: none }

.cer_Trainhigh_text  { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt; font-weight: bold; color: #B22222; font-style: normal; text-decoration: none}



.SupportDocumentTitle  {

	font-family: Verdana, Arial, Helvetica, sans-serif;

	font-size: 10pt;

	font-weight: bold;

	color: #990033;

	font-style: normal;

	text-decoration: none

}



.Button {

	font-family: Arial, Helvetica, sans-serif;

	font-size: 8pt;

	background-color: #C8D1DD;

	height: 18px;

	font-weight: bolder;

	line-height: 8px;

	border-color: #B0E0E6 #CCFFFF #B0E0E6 #6699CC;

	color : #000000;

}



.Button2{

	font-family: Arial, Helvetica, sans-serif;

	font-size: 8pt;

	background-color: #9CCFCE;

	height: 18px;

	font-weight: bolder;

	line-height: 8px;

	border-color: #CCFFFF #99CCCC #66CCCC #669999;

	color : #000000;

}



.Button3{

	font-family: Arial, Helvetica, sans-serif;

	font-size: 8pt;

	background-color: #FF9900;

	height: 18px;

	font-weight: bolder;

	line-height: 8px;

	border-color: #FFCC33 #FFCC00 #FF6633 #CC6633;

	color : #663333;

}

-->
.bodyHome { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt; line-height: 13pt; font-weight: bold; color: #333333; margin-left: 225px; padding-left: 225px}

.body01 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt; line-height: 12pt}
.body02 {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt; line-height: 10pt}
.body03 {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt}
.body04 {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt}
.titleG01 {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt; font-weight: bold; color: #000000}
.titleG02 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt; font-weight: bold }
.titleG03 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11pt; font-weight: bold; color: #FFFFFF}
.titleG04 {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt; font-weight: bold; color: #000000; line-height: 18pt}
.titleRed { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt; line-height: 12pt; font-weight: bold; color: #9F0F09 }
.titleblue{ font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt; line-height: 14pt; font-weight: bold; color: #1E338B }

.p01 { margin-left: 7pt; margin-right: 0px; margin-bottom: 3px}
.p02 { margin-right: 5pt; margin-left: 0px; margin-bottom: 3px}

.list01 {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt; line-height: 10pt; color: #555555}
.note01 {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 7pt; color: #FFFFFF}
.note02 {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 7pt}

a:link.black {color: #000000; font-family: Verdana, Arial, Helvetica, sans-serif;} a:visited.black{color: #000000; font-family: Verdana, Arial, Helvetica, sans-serif;} a:hover.black {color: #9F0F09; font-family: Verdana, Arial, Helvetica, sans-serif}
a:link.pink {color: #EBB9BA; text-decoration : none; font-weight: bold} a:visited.pink {color: #EBB9BA; text-decoration : none; font-weight: bold} a:hover.pink {color: #Red; text-decoration : none; font-weight: bold}
a:link.red {color: #D42234} a:visited.red{color: #D42234} a:hover.red {color: #FF0000}
a:link.linkXp01 {color: #1E338B} a:visited.linkXp01{color: #1E338B} a:hover.linkXp01 {color: #246BB3}
a:link.xp3nav {color: #000000; text-decoration : none; font-weight: bold} a:visited.xp3nav {color: #000000; text-decoration : none; font-weight: bold} a:hover.xp3nav {color: #1E338B; text-decoration : none; font-weight: bold}
a:link.linkBps01 {color: #810E07} a:visited.linkBps01{color: #810E07} a:hover.linkBps01 {color: #CC0000}
a:link.bpsnav {color: #000000; text-decoration : none; font-weight: bold} a:visited.bpsnav {color: #000000; text-decoration : none; font-weight: bold} a:hover.bpsnav {color: #CC0000; text-decoration : none; font-weight: bold}
a:link.customers {color: #FFFFFF; text-decoration : none} a:visited.customers {color: #FFFFFF; text-decoration : none} a:hover.customers {color: #FF3333; text-decoration : none}

h1 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt; line-height: 12pt; font-weight: bold; color: #EBB9BA;  margin-bottom: 0px; padding-bottom: 0px}
h2 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11pt; font-weight: bold; color: #FFFFFF; margin-bottom: 0px; padding-bottom: 0px}.regMark {  font-family: Arial, Helvetica, sans-serif; font-size: 11px; clip:   rect(  10pt )}





.titleXp01 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt; line-height: 13pt ; font-weight: bold; color: #0E5BA3}
.titleXp02 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt; line-height: 12pt; font-weight: bold; color: #0E5BA3}

.chartTitle01 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt; font-weight: bold; color: #000000}
.chartHead01 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt; font-weight: bold; color: #333333}
.chartRow01 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt; color: #000000}
.chartText01 { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt}

.tagHomeHead {  font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 9pt; line-height: 12pt; font-weight: bold; color: #EBB9BA; letter-spacing: 1pt}
.tagGHead { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 8pt; line-height: 12pt; font-weight: bold; color: #EBB9BA}